Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit ideas, or contact us for support. This may include:

• Name, email address, phone number, and organization details
• Idea submissions, descriptions, and supporting documents
• Communication preferences and feedback
• Technical data like IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our platform
• Process and evaluate idea submissions
• Communicate with you about your ideas and platform updates
• Analyze usage patterns to enhance user experience
• Protect against fraud and unauthorized access

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in limited circumstances:

• With your consent or at your direction
• With service providers who assist our operations (under confidentiality agreements)
• To comply with legal obligations
• To protect the rights and safety of IdeaHub and its users

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access and receive a copy of your data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@ideahub.konza.go.ke.

6. Cookies and Tracking

We use cookies to enhance your experience, analyze platform usage, and personalize content. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes via email or platform notification. Your continued use of IdeaHub after changes constitutes acceptance of the updated policy.