24/7 Support Available
Let's Connect
Have questions about IdeaHub? Our team is ready to help you transform your ideas into impact.
Send us a Message
We'll get back to you within 24 hours
Visit Us
Konza Technopolis, Nairobi-Mombasa Road
P.O. Box 1234-90100, Machakos, Kenya
Office Hours
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
FAQ
Frequently Asked Questions
Find quick answers to common questions
How do I submit my innovation idea?
Simply create an account, navigate to "My Ideas", and click "Submit New Idea". Fill out the form with your idea details, supporting documents, and submit for review. Our team will review and get back to you within 5-7 business days.
What types of innovations do you accept?
We accept innovations across various categories including Technology, Sustainability, Healthcare, Education, Agriculture, Manufacturing, Finance, Housing, and Creative Economy. Any innovative solution addressing African challenges is welcome.
How long does the review process take?
The initial review typically takes 5-7 business days. For complex submissions, it may take up to 14 business days. You'll receive email notifications at each stage of the review process.
Can I collaborate with other innovators?
Absolutely! You can submit team-based ideas and add multiple team members during submission. We encourage collaboration and cross-disciplinary innovation.
Need immediate assistance?
Our support team is available to help you with any urgent issues